Carolea Campbell, the Director of Sales for the Courtyard Marriott Atlanta/McDonough property located on Mill Road in McDonough, Georgia, has emerged as an invaluable asset to its visitors. Carolea’s background in Jamaican tourism and her seven years with the property has brought enthusiasm for aiding travelers, from corporate guests to social groups, in making their experiences comfortable and Coca. An avid traveler from an early age, Carolea capitalized on this flair for journey-making and transformed it into a career full of memorable opportunities. Her varied expertise results in a higher quality of service for guests of the hotel and hails a confident trendsetter in tourism industry sales.
Visitors to the recently renovated Courtyard Marriott Atlanta/McDonough property located on Mill Road in McDonough, Georgia are welcomed by Carolea Campbell, the Director of Sales and Metro Atlanta resident for 20 years. Carolea, originally from Kingston, Jamaica, has been a part of the Marriott Atlanta/McDonough property for seven of those years and is well-acquainted with the importance and impact of travel, thanks to tourism being such a huge industry in her native country. The hotel boasts newly redesigned rooms and meeting spaces with enhanced technological features, providing a cozy place to rest for visitors and the conveniences that busy business travelers need. Catering to corporate guests, social groups, leisure travelers, and more, Carolea’s sales and customer service experience make her an invaluable asset.
Carolea’s Passion for Travel
Carolea’s love of travel was sparked at a young age during a trip to Miami with her parents. As she grew older, the time spent with her sister, a public relations professional working for the tourism board in Jamaica, only deepened her passion. Despite strong math skills and her father’s aspirations of seeing her become an accountant, Carolea proudly followed her heart and chose tourism as her career path.
Her dreams were realized when she graduated from the University of the West Indies and began her career in sales servicing both the corporate and resort sectors. Carolea also had the opportunity to intern at several major properties in the Bahamas, where she gained valuable insight into the booming tourism industry. With great pride, Carolea recalls her time as an Entertainment Coordinator at an all-inclusive couples’ resort following graduation.
Building Relationships with Strangers
Campbell is a true people person, finding joy in building relationships with strangers and appreciating the variety that her career in tourism has brought her. Before making the move to Georgia, she was employed by a high-end resort, where she connected with amazing golf greats and film stars from all over the world. She takes pride in the fact that her work life is never mundane, always having the chance to meet someone new.
Her day-to-day tasks are made easier by her do-what-you-love philosophy, negotiating rates, contracts, bids, and anticipating client needs, all to provide an extraordinary experience for guests of the Courtyard Marriott Atlanta/McDonough. She believes it is essential to have a knowledgeable front desk team, as they are the initial point of contact for visitors. Campbell also makes sure to pay attention to small details that make all the difference, like remembering the drinks her guests usually order, to create a memorable customer experience.
Carol Campbell’s enthusiasm and expertise make her an integral part of the Courtyard Marriott Atlanta/McDonough team, and visitors are sure to experience the best hospitality when they stay there.
Carol Campbell’s immense knowledge, experience, and passion for travel make her an incredible asset to the newly renovated, undoubtedly customer-pleasing Courtyard Marriott Atlanta/McDonough property. Carole is eager to share her expertise with guests of this great locale, offering services and support while helping travelers find luxury accommodations and larger opportunities throughout metro Atlanta. She is living proof that dreams can come true— even if one embarks on a more untraditional educational or professional journey than their peers.
